Off Script

Empathy at work

Episode #05 · 16th November, 2020 · 58 minutes · James Hall and Josh Nesbitt

We welcomed Sharon Steed to Hey! Live as our guest in November for a special, free live-streamed lecture. Sharon and Hey! Founder, Josh Nesbitt explored "Empathy at work".

Transformational culture starts with empathy. But how do you make that happen? How do you create a culture that everyone feels heard in? Respected? Where each individual knows them and their ideas are valuable to not only their coworkers, but the company at large?

These are the ideas Communilogue’s founder and principal Sharon Steed examines in her ebook "Empathy at work". Communilogue is also an empathy consultancy, so we can't wait for Sharon's insight into this fascinating topic at our live-streamed event.

Sharon speaks at companies and conferences globally on empathy at work. Her story is unique in that she got her start speaking and consulting in a non-traditional way.

Sharon is a life-long stutterer, and she uses her speech impediment to teach what empathy is and how to use it as a foundation for positive and effective communication. Stuttering has informed her view of communication as a result of years of being both terrified to speak but also fascinated with the the intricacies of conversation. She has spoken about empathy and communication, vulnerability and her experiences as a stutterer at conferences and companies globally.

"Empathy at work" is a topic Sharon has fantastic insight into. She has written an ebook about it facilitates a training course of the same name.